Need a tow? Too easy.

That depends on where you are and what else is on. When you call, we’ll tell you how long we’ll be.

1. Turn your hazard lights on and move as far left as you safely can.
2. If you’re close to traffic, get out on the passenger side and wait well away from the road, behind a barrier if there is one.
3. Keep your phone on and close by.

If anyone is hurt or in danger, call 000 first.

Yes. Cars that won’t start, won’t roll or can’t go into neutral go on the tilt tray, so the wheels stay off the road. Mention it when you call so we bring the right truck.

If you have them, yes. Keys unlock the steering and let us put the car in neutral, so it loads more easily. If they’re lost or locked inside, tell us when you call.

Yes. They go on the tilt tray with all four wheels off the road, which is how most manufacturers say all-wheel-drive and electric cars should be moved. If your car sits low, mention it when you call so we can plan how to load it.

Yes. We’re available 24 hours a day, 7 days a week, including public holidays. Call 0425 474 434 any time.

It depends on what we’re moving, where it’s going and whether it starts and rolls. Call 0425 474 434 with those details, or request a quote online.

Yes. For planned moves, like a caravan, boat, machinery or a container, request a quote online or call to book a time that suits you.

Wherever you need it to go: home, your mechanic or a panel beater. Just have the drop-off address ready when you call.

Yes. It rides on the tilt tray, not on its own wheels.

We cover Melbourne’s south-east and the Mornington Peninsula. Check the suburb list, or call and ask.

No. In Victoria, only licensed accident tow trucks can tow a damaged car from the scene of a crash.

Once it’s been taken off the scene, though, we can move it from there.

Yes. Once the accident tow truck has dropped it off, at a holding yard, your home or a repairer, we can tow it wherever it needs to go next, like your mechanic or panel beater.

Holding yards charge storage for every day the car is there, so it’s worth moving it soon. If you’re claiming on insurance, check with your insurer first.

No, we don’t do clearway or tow-away zone towing. If your car has been towed from one, your local council or the Department of Transport and Planning can tell you where it is.